Quality Management

The organization has established, implements, maintains and continually improve a quality management system, including the processes needed and their interactions, in accordance with the requirements of this International Standard. The key processes and sub processes in managing the business are:

• Procedure for Business Development Processes MVT/QSP/BDM/01
• Procedure for Accounts process MVT/ACC/QSP01
• Procedure for Purchase process MVT/PUR/QSP01
• Procedure for HR Process MVT/HRM/QSP01
• Procedure for Operations Process MVT/OPN/QSP01

PROCEDURE FOR MANAGEMENT SYSTEM PROCESS

• Procedure for Documented Information – Creating & Updating MVT/MSP/QSP01
• Procedure for Control over documented information MVT/MSP/QSP02
• Procedure for Change Management MVT/MSP/QSP03
• Procedure for Internal Audit MVT/MSP/QSP04
• Procedure for MRM MVT/MSP/QSP05
• Procedure for Risk Management MVT/MSP/QSP06
• Procedure for NC and CA Management MVT/MSP/QSP07

A series of measures are then used to monitor performance, however, these are detailed in the actual processes. To the extent necessary, the organization:

• maintains documented information to support the operation of its processes;
• Retains documented information to have confidence that the processes are being carried out as planned.