Management Review
A management review will be held at least annually. The Managing Director will chair the meeting, which is to ensure the continuing suitability and effectiveness of the documented Quality System. Monthly review meeting are conducted for reviewing the company activities on monthly basis.
The inputs to management review shall include:
Review of minutes from the previous meeting and update on any action points
Any internal or external issues relevant to the QMS
Review risks and opportunities
Feedback from customers and relevant parties
Review of quality objectives and set strategic direction for the company
Process performance and conformity to products and services (customer satisfaction)
Nonconformities and corrective action
Audit results (internal and external)
Performance of external providers
Review of company resources
Review of company risks and opportunities
Continual improvement
The output from the management review shall include any decisions and actions related to:
Improvement to the effectiveness of the quality management systems and its processes
Improvement of the service related to customers’ requirements
Resource needs